Senior Sales Specialist

Sales & Service
Fulltime
1 – 3 years
Bachelor’s Degree

As a Senior Sales Online, your day-to-day tasks will include communication with customers, providing excellent customer service, conducting sales activities, delivering training sessions, and managing the sales team. You will play a key role in scaling and automating the business.

And here are the benefits you’d receive if you join us:

  1. Competitive benefit (Kerja Yogyakarta Standard Jakarta).
  2. Health Insurance.
  3. Self-development allowance : books, courses, training, workshops.
  4. Allowance for Parents.
  5. Outings/Staycations (1-3 times a year).
  6. Free-flow snacks and lunch while at the office.
  7. Flexible dress code.
  8. Opportunity for WFA once in a month.

Job Description:

  • Identify and engage potential customers through online platforms and offline.
  • Qualify and nurture leads through email, chat, and phone communication to convert them into sales.
  • Build and maintain strong, long-term relationships with customers to encourage repeat business and referrals.
  • Accurately process sales orders and coordinate with the fulfillment team to ensure timely delivery of products/services.
  • Monitor market trends and competitors to identify new sales opportunities and areas for improvement.
  • Work closely with the marketing team to develop and execute online sales campaigns and promotions.
  • Address customer inquiries and resolve issues promptly to ensure customer satisfaction.

Requirements:

  • Experience and a strong interest in business education are a must
  • Bachelor’s degree from any major (preferably from business, Marketing, or a related field preferred)
  • Experience 1-2 years as a Sales Specialist, Dealmaker Online, Customer Success, or anything related with sales area
  • Excellent communication skills, Attention to detail and problem-solving abilities
  • Experience handling a high volume of work and prioritizing duties in a fast-paced environment
  • Willing to work at Yogyakarta (WFO)