Job Vacancies at Aksoro

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16 jobs available

Pekerjaan tersedia
  • Product Development (Business Education Program)
    Product Development
    Fulltime
    1 – 2 years
    Bachelor’s Degree

    Creation of impactful educational products, such as workshops, seminars, and training sessions. This role involves developing Terms of Reference (ToR) for speakers, coordinating meetings with them, and ensuring content relevance and innovation through in-depth research.

    And here are the benefits you’d receive if you join us:

    1. Competitive benefit (Kerja Yogyakarta Standard Jakarta).
    2. Health Insurance.
    3. Self-development allowance : books, courses, training, workshops.
    4. Allowance for Parents.
    5. Birthday Gift for Spouse & Children.
    6. Work Anniversary Gift.
    7. Day Off on your birthday.
    8. Outings/Staycations (1-3 times a year).
    9. Free-flow snacks and lunch while at the office.
    10. Flexible dress code.
    11. Opportunity for WFA once in a month.

    Job Description:

    1. Design and develop syllabus for our workshops, seminars, and training sessions.
    2. Create comprehensive Terms of Reference (ToR) for speakers and trainers to ensure clarity on objectives and expectations
    3. Coordinate and conduct meetings with speakers to align on content and deliverables
    4. Conduct thorough literature reviews and in-depth interviews with Aksoro’s users or customers to continuously improve program quality based on real insights and feedback.
    5. Collaborate with internal teams to support product promotion and execution strategies.

    Requirements:

    1. Bachelor’s degree in any field (preferably in Management, Business, or a related major)
    2. Proven experience min. 1-2 years in product development, particularly within the education or training sector
    3. Strong research skills, with a passion for uncovering insights and trends to drive innovation
    4. Excellent communication and organizational skills for effective collaboration with speakers and stakeholders
    5. Ability to manage multiple projects simultaneously with attention to detail and timeline
    6. Willing to work at Yogyakarta (WFO)
    Yogyakarta
  • Sales Online Specialist
    Sales & Service
    Fulltime
    1 – 3 years
    Bachelor’s Degree

    As a Sales Online, your day-to-day tasks will include communication with customers, providing excellent customer service, conducting sales activities, and maintain relationship with customers. You will play a key role in scaling and automating the business.

    And here are the benefits you’d receive if you join us:

      1. Competitive benefit (Kerja Yogyakarta Standard Jakarta).
      2. Health Insurance.
      3. Self-development allowance : books, courses, training, workshops.
      4. Allowance for Parents.
      5. Birthday Gift for Spouse & Children.
      6. Work Anniversary Gift.
      7. Day Off on your birthday.
      8. Outings/Staycations (1-3 times a year).
      9. Free-flow snacks and lunch while at the office.
      10. Flexible dress code.
      11. Opportunity for WFA once in a month.

    Job Description:

    • Identify and engage potential customers through online platforms and offline.
    • Qualify and nurture leads through email, chat, and phone communication to convert them into sales.
    • Build and maintain strong, long-term relationships with customers to encourage repeat business and referrals.
    • Accurately process sales orders and coordinate with the fulfillment team to ensure timely delivery of products/services.
    • Monitor market trends and competitors to identify new sales opportunities and areas for improvement.
    • Work closely with the marketing team to develop and execute online sales campaigns and promotions.

    Requirements:

    • Experience and a strong interest in business education are a must
    • Bachelor’s degree from any major (preferably from business, Marketing, or a related field preferred)
    • Experience min. 1 years as a Sales Specialist, Dealmaker Online, Customer Success, or anything related with sales area
    • Excellent communication skills, Attention to detail and problem-solving abilities
    • Experience handling a high volume of work and prioritizing duties in a fast-paced environment
    • Willing to work at Yogyakarta (WFO)
    Yogyakarta
  • Prompt AI Trainer
    Tech
    Fulltime
    6 months
    Bachelor’s Degree

    We are seeking a diligent and detail-oriented Prompt AI Trainer to join our team and help deliver top-notch training for our Customer Service AI product. This role is ideal for someone who is curious about technology, loves improving processes, and can stay focused without getting easily bored. As a Trainer, you will be responsible for educating users on our AI software, ensuring they can maximize its potential in their customer service operations.

    And here are the benefits you’d receive if you join us:

    1. Self-development allowance : books, courses, training, workshops.
    2. Day Off on your birthday.
    3. Free-flow snacks and lunch while at the office.
    4. Flexible dress code.
    5. Opportunity for WFA once in a month.

    Job Description:

    • Training Delivery: Conduct engaging and effective training sessions on our Customer Service AI product for internal teams and clients.
    • Content Development: Create and update training materials, including manuals, tutorials, and online resources, to reflect the latest features and best practices.
    • User Support: Provide ongoing support and guidance to users, helping them overcome challenges and optimize their use of the AI product.
    • Feedback Loop: Gather feedback from trainees to continuously improve training content and delivery methods.
    • Product Knowledge: Stay curious and informed about the latest updates and advancements in AI and customer service technology, integrating new knowledge into training programs.

    Requirements:

    • Previous experience in training or software education is a plus, but not required; a willingness to learn and adapt is essential.
    • A diligent and patient attitude, with the ability to remain focused and not easily bored.
    • Strong attention to detail and a commitment to delivering accurate and thorough training.
    • Naturally curious, with a passion for learning and improving existing processes.
    • Excellent communication skills, both verbal and written, with the ability to convey complex concepts in a simple, understandable manner.
    • Able to work from our Yogyakarta office (WFO) with a flexible and collaborative approach.
    Yogyakarta
  • Sales Online Specialist (IT & AI Services)
    Sales & Service
    Fulltime
    1 – 2 years
    Bachelor’s Degree

    We are seeking a dynamic Sales Online Specialist to join our team in Yogyakarta. This role focuses on delivering excellent customer service while identifying sales opportunities for our IT services related to AI.

    And here are the benefits you’d receive if you join us:

    1. Self-development allowance : books, courses, training, workshops.
    2. Day Off on your birthday.
    3. Free-flow snacks and lunch while at the office.
    4. Flexible dress code.
    5. Opportunity for WFA once in a month.

    Job Description:

    • Respond promptly to customer inquiries via phone, email, and chat.
    • Identify and pursue sales opportunities during customer interactions.
    • Provide detailed information about products and services, emphasizing features that meet customer needs.
    • Assist customers with troubleshooting and resolving product-related issues, upselling additional services or products when appropriate.
    • Guide customers through the purchasing process to ensure a seamless experience and maximize sales potential.
    • Collaborate with the sales team to address pre-sales questions, support lead generation, and close deals.
    • Maintain accurate records of customer interactions in the CRM system, including tracking sales opportunities and follow-ups.
    • Prepare regular reports on customer service and sales performance metrics.
    • Stay updated on product features, updates, and the latest sales strategies.
    • Work with internal teams to continuously improve customer support and sales processes.

    Requirements:

    • Previous experience in customer support and sales, preferably in the tech or AI-related industry.
    • Strong communication skills with the ability to explain technical concepts clearly and persuasively.
    • Solid understanding of tech products and their applications, aligning them with customer needs.
    • Proficiency with CRM software, customer support tools, and sales tracking systems.
    • Excellent problem-solving skills, a customer-centric approach, and strong sales instincts.
    • Willingness to work on-site in Yogyakarta.
    Yogyakarta
  • Freelance Partnership (Headhunting Speaker)
    Product Development
    Freelance
    1 – 2 years
    Bachelor’s Degree

    As a Freelance Partnership / Headhunting Speaker, you will play a key role in identifying, engaging, and securing speakers or strategic partners within the business sector. This role involves a proactive approach to partnership building, including extensive canvassing and market research to establish strong networks. You will be the bridge connecting our organization with experts, thought leaders, and collaborators who align with our goals.

    Job Description:

    • Conduct outreach and canvassing to identify potential speakers or partners within the business field.
    • Develop and maintain a pipeline of leads through research and networking.
    • Initiate contact with potential partners, introduce our organization, and explore collaboration opportunities.
    • Schedule and conduct meetings to discuss partnership terms and mutual benefits.
    • Negotiate and finalize partnership agreements, ensuring alignment with organizational goals.
    • Maintain detailed records of outreach efforts, partner information, and partnership terms.
    • Collaborate with internal teams to ensure effective planning and execution of partnership activities.
    • Stay up-to-date with industry trends and emerging experts within the business sector.

    Requirements:

    • Bachelor’s degree in Business, Marketing, Communications, or a related field.
    • Proven 1-2 years experience in partnership building, business development, or a similar role.
    • Strong networking skills, with a knack for identifying and engaging potential partners.
    • Highly proactive, with the ability to work independently and meet outreach targets.
    • Familiarity with the business industry and understanding of relevant topics.
    • Comfortable with canvassing and cold outreach techniques.
    • Strong negotiation and relationship-building skills.
    • Organizational skills with an attention to detail and the ability to manage multiple partnerships.
    Remote
  • Customer Relations Specialist
    Sales & Service
    Fulltime
    1 years
    Bachelor’s Degree

    Customer Relations Specialist will be responsible for maintaining strong relationship with aksoro customers. They will use their analytical and communication skills to gather information, troubleshoot problems, and provide effective engagement ideas to customers. They will also collaborate with internal teams to improve the overall customer experience.

    And here are the benefits you’d receive if you join us:

    1. Competitive benefit (Kerja Yogyakarta Standard Jakarta).
    2. Health Insurance.
    3. Self-development allowance : books, courses, training, workshops.
    4. Allowance for Parents.
    5. Birthday Gift for Spouse & Children.
    6. Work Anniversary Gift.
    7. Day Off on your birthday.
    8. Outings/Staycations (1-3 times a year).
    9. Free-flow snacks and lunch while at the office.
    10. Flexible dress code.
    11. Opportunity for WFA once in a month.

    Job Description:

    • Develop and execute strategies to foster a strong and engaged aksoro customers.
    • Identify opportunities to recommend additional products or service to aksoro customers.
    • Facilitate discussions, organize events, and create content that promotes aksoro products to encourage member / customer interaction
    • Use clear and empathetic communication to ensure customer satisfaction
    • Collaborate with team members to achieve department objectives
    • Handle Basic Customer Relationship Management (CRM)

    Requirements:

    • Bachelor’s degree in Business, Communication, or a related field
    • Experience min. 1 years as a Customer Care, Community specialist, Customer Support, and Customer Service
    • Excellent communication skills, attention to detail and problem-solving abilities
    • Focused on delivering tangible results and continuously seeking ways to improve performance
    • Ability to effectively troubleshoot and resolve customer issues
    • Experience handling Customer Relationship Management (CRM) will be poin plus
    • Willing to work at Yogyakarta (WFO)
    Yogyakarta
  • Senior Copywriter
    Marketing
    Fulltime
    2 – 3 years
    Bachelor’s Degree

    As Senior Copywriter, day to day you have to create compelling, well-researched content that aligns with our brand voice and objectives, including engaging Instagram Carousel posts with valuable business insights.

    And here are the benefits you’d receive if you join us:

    1. Competitive benefit (Kerja Yogyakarta Standard Jakarta).
    2. Health Insurance.
    3. Self-development allowance : books, courses, training, workshops.
    4. Allowance for Parents.
    5. Birthday Gift for Spouse & Children
    6. Work Anniversary Gift.
    7. Day Off on your birthday.
    8. Outings/Staycations (1-3 times a year).
    9. Free-flow snacks and lunch while at the office.
    10. Flexible dress code.
    11. Opportunity for WFA once in a month.

    Job Description:

    1. Create compelling and well-researched, ensuring high-quality content that aligns with our brand voice and objectives.
    2. Create draft content for the Aksoro Instagram Carousel
    3. Assist with various content-related projects and tasks as assigned, such as content audits, content updates, content repurposing, etc
    4. Monitoring and evaluate the performance of new content after published
    5. Create educational content and video script specifically about business insights
    6. Lead and mentor a team of copywriters, providing guidance and feedback to ensure high-quality output.

    Requirements:

    1. Bachelor’s degree from any major (preferably in Communication, Literature, Advertising, or a related area).
    2. Proven experience of at least 2-3 years in copywriting, content writing, social media content, or related fields.
    3. Experience and a strong interest in business education are a must.
    4. Strong research skills to gather information and create well-informed content.
    5. Creativity and a passion for storytelling to engage our audience effectively.
    6. Effective planning, organizational, and problem-solving skills.
    7. Experience handling a high volume of work and prioritizing duties in a fast-paced environment.
    8. Willingness to work in Yogyakarta (WFO).